Payment Policy

At Tarfug, we aim to provide a secure, transparent, and reliable checkout experience.
All transactions made on our website are protected with SSL encryption and processed through trusted, PCI-compliant payment partners.

A. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • PayPal

  • Apple Pay (where supported)

  • Google Pay (where supported)

All payments are processed in USD (United States Dollar).

B. Secure Payment Processing

Your payment information is handled securely by our payment partners.
We do not store, access, or retain your card details on our servers.

Security measures include:

  • SSL-encrypted checkout

  • PCI DSS-compliant processors

  • Fraud detection & verification systems

If fraud or unusual activity is detected, additional verification may be required.

C. Billing Information

To ensure successful payment authorization:

  • Provide accurate billing details

  • Use a valid payment method

  • Ensure sufficient available balance

Orders may be cancelled automatically if billing details are invalid or cannot be verified by the payment provider.

D. Payment Authorization & Charges

Your card or PayPal account will be charged at the time of purchase.
This is required because each item is made-to-order and produced immediately after payment is confirmed.

Once the order enters production, we cannot modify or cancel the payment unless allowed under our cancellation policy.

E. Taxes & Fees

  • Sales tax may apply depending on your shipping address.

  • International customers are responsible for any import taxes, duties, or customs fees charged by their country.

  • Shipping fees (if applicable) will be shown at checkout before payment.

There are no hidden charges.

F. Payment Verification

In some cases, we may require:

  • Additional identity verification

  • Confirmation of order details

  • Review of suspicious or high-risk transactions

If verification is not completed, we reserve the right to cancel and refund the order.

G. Failed or Declined Payments

If a payment is declined:

  • Double-check card number, expiration date, CVV

  • Ensure billing address matches your bank records

  • Try an alternative payment method

  • Contact your bank for authorization

Orders are only processed after successful payment.

H. Refunds for Payments

Refunds, when applicable, will be issued to the original payment method only.

  • Refund processing time: 5–7 business days after approval

  • PayPal refunds may appear instantly

  • Bank card refunds may take additional time depending on your bank

Refund eligibility is defined in our Refund & Returns Policy.

I. Chargebacks & Disputes

If you intend to file a dispute with PayPal or your card issuer, we strongly encourage contacting us first at support@tarfug.com.
Most issues can be resolved quickly without requiring a formal dispute.

Unjustified or fraudulent chargebacks may result in order cancellation and future order restrictions.

J. Contact Information

For payment-related questions or concerns:

  • Email: support@tarfug.com

  • Address: 3299 N Cajun Way, Hanford, CA 93230, USA

  • Support time: Monday to Friday, 9:00 AM – 5:00 PM PST